Rules and guarantees
On guarantees and security of purchases in the cosmetics store Attentive.ru
Our store was established in 2011. And our main goal is to make Thailand closer and more accessible to you.
Our policy is honesty and transparency. We run an instagram channel where you can get to know us personally, we answer you in contact, facebook, Vots app, Weber and consultant on the site. We rest and do not respond only from 23-30 at night and until 8 in the morning.
Our guarantees to you:
Our most important step on the way to the security of you and your data is the installation on our website https://attentive.ru/ of a registered and confirmed SSL security certificate. This certificate provides confidence in the site, and guarantees the security of your personal data, as they are transmitted only through a secure connection. And this is a guarantee that our site has been tested and has the right to work with your data.
The main thing is that we have been on the Internet services market for 8 years already and have earned the trust of over 80,000 regular customers.
We guarantee you that your goods, agreed upon during the order process and paid for, will be sent to you as soon as possible. The usual time of preparation and shipment is 1-3 business days. If you buy goods under the order, the timing of the preparation of goods for shipment may be different.
Our online store has been operating since 2011, we have a wide range of products, a huge number of grateful customers. We value our reputation and we work absolutely honestly, our regular customers and grateful comments addressed to us serve as rewards. You can always read reviews about the work of our site on the Internet and on our site. Thank!
We guarantee you that the goods that we offer you in our store are factory quality and have passed all the necessary tests for safety, efficacy and composition. There are no underground quality products in our store.
We can not guarantee the work of Russian mail. Delivery time depends on the work of the mail and its workload. In extremely rare cases of loss of the parcel, we will write an application for a search in 3 months after sending, in order to receive a refund.
We guarantee you quality packaging of goods from Thailand. With love we will pack every jar so that you get a quality product.
We take pictures of the goods before sending them to the package, so that you can see, even before receiving the package, what will be in it. And send it to you at your request.
We send you not only a tracking number, but also a photograph packed and a parcel with postage stamps and stickers.
We guarantee you that we will answer all your questions and help with your problems.
We guarantee that we will provide you with a cumulative discount, according to the current rules of the discount program.
We accept payment in banks of Russia, where all our data appear. Everything is fair and transparent.
We do everything to earn your trust! Yes indeed, there are a lot of scammers on the Internet, but it is enough to simply calculate them to protect themselves from financial and moral losses.
What you need to pay attention to calculate a fraudulent site?
Most serious sites adhere to the requirements of Yandex and Google about obtaining and installing an SSL security certificate on all commercial sites. Therefore, pay attention to the browser line, where the site name is located. A secure connection always starts like https: // ... There will always be a green lock on the protected pages. Since these certificates are paid and must be registered, fraudsters will not receive such a certificate. They just can not do it!
Have a serious website and a serious look. For fraudulent sites for quick and short-term profits, they do not invest large amounts of money, since they cannot exist for a long time and are created by the hundreds and similarly by the hundreds are closed, making a profit. Pay attention to how well and seriously the site is made, whether the site has a privacy policy and store rules.
Read reviews about the site not only on it, but also on the Internet, fraudsters can not deceive for a long time and not be disclosed.
Cheap prices may be suspicious.
A serious site is not afraid to upload real data about itself (pages in social networks with photos, high-profile app, address, phone number, bank account number)
The fraudulent site will not accept payments to a bank account directly, as this way it will be easy to get to the owner of this account.
A fraudulent site rarely answers your questions and letters, since they do not have the opportunity to establish permanent communication with the client.
You can ask for photos of receipts for sent packages from Thailand. Honest site always keeps for a long time postal receipt of sending packages to other buyers.
Look at the lifetime of the site, usually the age of the site is listed at the bottom.
Payment and delivery.
You can pay for the goods in any way convenient for you.
After payment immediately